Emotional Intelligence For The Governance Professional

Duration: 1/2 Day


SKU: C19 Category:


The role of the governance professional has evolved exponentially since the early governance reports of Cadbury (UK) and the King Reports (South Africa). The greater appreciation for what corporate governance can do for organizations, and the implications for those that fail to follow good governance practice, has elevated the importance of the governance professional as a trusted advisor to the board and management in South Africa and globally. Whilst corporate secretaries and similar have always been recognised for their technical prowess, this evolution has brought the need for a new and wide range of skills to build influence and impact – skills that are not taught in the classroom. As the liaison between the board and management, it is vital for the governance professional to create, build and manage robust relationships, overcome challenges, defuse conflict, and create a pathway to success in their organization. Emotional intelligence can be a valuable and key skill to harness and improve communication, problem solving and relationships in this strategically critical role. What if you had access to a full suite of EQ training that covers the wide array of skills needed to build influence, credibility and trust? These are sought after skills that mark out the leaders from the crowd.



  • In this interactive session, participants will walk away with practical guidance on how to manage the vast array of EQ challenges they face in their role, to enhance their role as a respected influencer and board advisor.
  • As with any discipline, EQ takes practice, and participants will be furnished with some practical exercises and tips to work on, to facilitate long-term sustainable change.
  • The evolving role of the governance professional and the emphasis on the range of soft skills needed for success in the role. • Review the five key components of the EQ-I model and explore how each component can be practically applied to the role of a governance professional.
  • Consider how EQ can help us build trust from our stakeholders, resolve conflicts and deal with difficult personalities.
  • Discuss techniques for building our resilience and our courage to stand firm, sometimes in the face of severe pressure.
  • Consider how EQ can be used to develop our positioning as a role model, coach, or mentor.


  • Corporate and board secretaries
  • Board and committee chairs
  • Individual directors
  • Boards (as a collective)
  • Senior management
  • Governance professionals that interact with the governance function and/or the board in their organization.
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